Our vision and strategy

Our key strategic matters guide our decision making and are reflected in our KPIs and executive remuneration. We track the performance of the Group and our management team against delivering on seven key strategic matters.

Improve our operational efficiencies
Enhance our financial performance
Prioritise our franchise partners
Develop our people; ongoing commitment to transformation
Lead in the categories we compete in
Optimise capital management
Ensure regulatory compliance

Resulting in

* Excludes discontinued operations.
** Operating profit margin for 2023 excluding the Gourmet Burger Kitchen (GBK) dividend of R75 million was 10.6%.

Our approach to our key strategic business matters is outlined below.

Monitor Report Respond Prioritise Identify Relevant information is identified from Board and Exco meetings, engagement with key management and stakeholders, industry developments and regulations, economic research and pertinent media reports. Strategic material matters are prioritised based on our risk appetite and tolerance framework. We evaluate the potential impact and implement strategies to either mitigate against negative outcomes or pursue opportunities. We provide updates at our regular Board and sub-committee meetings, in shareholder reports, in formal communication with employees and through interactions with regulatory/ industry authorities. We continuously monitor and evaluate against KPIs, competitor activities and in consultation with stakeholders.