| ACI |
African, Coloured and Indian |
| AGM |
Annual General Meeting |
| AME |
Africa, Middle East and Europe |
| BBBEE |
Broad-based black economic empowerment |
| BU |
Bargaining unit |
| Capex |
Capital expenditure |
| CEO |
Chief Executive Officer |
| CRM |
Customer relationship management |
| CSI |
Corporate social investment |
| EBITDA |
Earnings before interest, tax, depreciation and amortisation |
| ESG |
Environmental, social and governance |
| Exco |
Executive Committee |
| HR |
Human Resources |
| HEPS |
Headline earnings per share |
| IT |
Information technology |
| JV |
Joint venture |
| KPI |
Key performance indicator |
| LPG |
Liquefied petroleum gas |
| LTI |
Long-term incentive |
| NOSA |
National Occupational Safety Association of SA |
| ROCE |
Return on capital employed |
| ROI |
Return on investment |
| STI |
Short-term incentive |
| TSR |
Total shareholder return |
| TCC |
Total cost to company |
| UN SDG |
United Nations Sustainable Development Goal |
| UK |
United Kingdom |
| WACC |
Weighted average cost of capital |
